Privacy Policy
Introduction
Thank you for choosing MASCOT FREIGHT, a Truck Dispatching Company. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data. By using our website, you consent to the practices described in this policy.
Information Collection
Data Collected
We collect the following information from our users:
Personal Information: We collect and store the personal information provided by users, including but not limited to your name and email address.
Purpose of Data Collection
We collect and store data for the following purposes:
- To provide our truck dispatching services to you.
- To communicate with you and respond to your inquiries.
- To process payments for our services through third-party vendors.
Third-Party Vendors
While we do not allow third parties to access our website for processing data, we do use third-party vendors for payment processing. These vendors have their own privacy policies and data protection measures.
Location
MASCOT FREIGHT operates in the United States (USA).
Children’s Privacy
Our website is accessible to children, but it is not aimed at them directly. We do not knowingly collect personal information from children under the age of 13.
Data Security
We have implemented security measures to protect your personal information. These measures include encryption, secure payment processing, and restricted access to personal data.
User Rights
We respect your rights with regards to your data. You have the following rights:
- Access: You can request access to your personal data.
- Rectification: You can request corrections to your personal data.
- Erasure: You can request the deletion of your personal data.
- Objection: You can object to the processing of your data.
At MASCOT FREIGHT, we are committed to protecting your privacy.
This Privacy Policy outlines how we collect, use, and share your personal information, as well as your rights regarding your data. By using our website and services, you agree to the collection and use of information in accordance with this policy.
1. How We Collect Your Personal Information
We collect personal information in the following ways:
- Website Forms: Information you submit through forms on our website, such as name, email address, phone number, etc.
- Cookies: We may use cookies to enhance your experience on our website. Cookies help us understand your preferences and tailor our services accordingly.
- Email and Offline Interactions: If you contact us via email or other offline methods, we may collect information such as your name, email address, and any other details you provide.
2. What Personal Information We Collect
The types of personal data we collect may include:
- Name
- Email address
- Phone number
- IP address
- Billing or shipping address (for services related to shipping or freight)
- Any other information you voluntarily provide
3. How We Use Your Personal Information
We use your personal information to:
- Provide our freight and logistics services
- Communicate with you regarding orders, appointments, or updates
- Improve user experience and enhance website functionality
- Send marketing communications, where consent is obtained
4. How, Why, and What Personal Information We Share with Third Parties
We do not sell, trade, or share your personal details with anyone. Your information is kept private and is only used for the following purposes:
- Service providers to process payments or manage logistics
- Legal authorities or regulators, if required by law (in these cases, we will share only the necessary data)
SMS Consent: We will never share or sell your phone number to third parties or affiliates for marketing purposes.
5. Data Retention
We retain your personal information for as long as necessary to provide services to you or as required by law. After this period, we will securely delete or anonymize your data.
6. Your Rights
You have the following rights regarding your personal information:
- Access: You may request access to the personal information we hold about you.
- Correction: You may request correction of inaccurate or incomplete data.
- Deletion: You may request that we delete your personal data, subject to legal and contractual obligations.
7. Security Measures
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.
SMS Terms & Conditions
By providing your phone number, you consent to receiving SMS communications from MASCOT FREIGHT. The following outlines the terms and conditions for SMS messaging:
1. SMS Consent Communication
Sms opt-in consent and phone numbers for the purpose of SMS are not being shared with any third parties or affiliates.
2. Types of SMS Communications
You may receive the following types of SMS communications:
- Appointment reminders
- Shipping updates or tracking information
- Billing inquiries
- Promotions or offers (where applicable)
Example: “Hello, your shipment with MASCOT FREIGHT is scheduled for delivery on [Date]. Reply STOP to opt out of SMS messaging at any time.”
3. Message Frequency
The frequency of messages may vary depending on the nature of communication. For example, you may receive up to 3 SMS messages per week regarding shipment status or billing inquiries.
4. Potential Fees for SMS Messaging
Standard message and data rates may apply, depending on your mobile carrier and plan.
5. Opt-In Method
You may opt-in to receive SMS communications by:
- Verbally consenting during a conversation
- Submitting an online form
- Filling out a paper form
6. Opt-Out Method
To opt-out of receiving SMS messages, simply reply “STOP” +1 (225) 477 5480 to any message you receive. Alternatively, contact us directly to request removal from our messaging list.
7. Help
For assistance, reply with the keyword “HELP” +1 (225) 477 5480 or visit [Privacy Policy – MASCOT FREIGHT].
8. Standard Messaging Disclosures
Message and data rates may apply. You can opt out at any time by texting “STOP.” For assistance, text “HELP” or visit our Privacy Policy and Terms & Conditions pages.
Changes to Our Privacy Policy
It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you by e-mail to the e-mail address specified in your account and/or through a notice on the Website home page.
Contact Us
If you have any questions about this Privacy Policy, you can contact us:
By email: info@mascotfreights.com
By Phone: +1 (225) 477-5480
Thank You for Visiting the Website.